{"id":972627,"date":"2022-10-18T16:11:14","date_gmt":"2022-10-18T14:11:14","guid":{"rendered":"https:\/\/www.q-bo.net\/?page_id=972627"},"modified":"2024-01-12T12:43:47","modified_gmt":"2024-01-12T11:43:47","slug":"spare-parts-request","status":"publish","type":"page","link":"https:\/\/www.q-bo.net\/en\/spare-parts-request\/","title":{"rendered":"Spare parts request"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Fill out the form below to request spare parts for a <strong>product no longer covered by warranty<\/strong>.<br\/>If your product is still covered by legal warranty, open a warranty <a title=\"Warranty assistance\" href=\"https:\/\/www.q-bo.net\/en\/contacts\/products-under-warranty-support\/\">assistance request<\/a>.<\/p>\n\n<div style=\"background-color: #ffffcc; padding: 20px;\">Using the Apple Safari browser you may encounter difficulties when sending your request; if this happens, use <a title=\"Download Fire Fox\" href=\"https:\/\/www.mozilla.org\/it\/firefox\/\" target=\"_blank\" rel=\"noopener\">Fire Fox<\/a> or <a title=\"Download Chrome\" href=\"https:\/\/www.google.com\/chrome\/\" target=\"_blank\" rel=\"noopener\">Chrome<\/a>.<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f964291-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"964291\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/972627#wpcf7-f964291-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"964291\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f964291-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p style=\"color:#ff9900;\"><strong>! All fields are required<\/strong>\n<\/p>\n<p><strong>Your name<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><strong>VAT or TAX ID<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"vat-taxID\"><input size=\"40\" maxlength=\"30\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"vat-taxID\" \/><\/span>\n<\/p>\n<p><strong>Address<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-street\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Road, Avenue, Street\" value=\"\" type=\"text\" name=\"text-street\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-zip\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Postal Code\" value=\"\" type=\"text\" name=\"text-zip\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-province\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"text-province\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-state\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"State\" value=\"\" type=\"text\" name=\"text-state\" \/><\/span>\n<\/p>\n<p><strong>Your Email<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><strong>Your phone<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"30\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n<\/p>\n<hr \/>\n<p><strong>Product code<\/strong><br \/>\nEnter the code of the product for which you need spare parts.<br \/>\nAll our products are identifiable by a unique code which is printed on the packaging, or on a fabric label, or printed on a tag hanging on the product, or printed on a sticker applied to the product.\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"item-code\"><input size=\"40\" maxlength=\"10\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"item-code\" \/><\/span>\n<\/p>\n<p><strong>Spare parts required<\/strong> (max 1000 chars.)\n<\/p>\n<p>Locate the spare parts on the instruction manual supplied in the package (if present) and write the spare part code in the field below. The manual may also be available on page <a href=\"\/en\/manuals\/\" alt=\"Look for user manuals and instructions\" title=\"Look for user manuals and instructions\">User Manuals And Instructions<\/a>. If the manual is not available, try to describe the spare parts you need as precisely as possible and with the help of some photographs.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><strong>Spare parts photographs required<\/strong><br \/>\nAttach photographs in which it is possible to recognize the required spare parts.<br \/>\nAccepted formats .PDF .JPG .PNG .MP4 (max 2MB per file).\n<\/p>\n<div id=\"image-resize\" style=\"padding: 0 0 20px 20px;\">\n\t<p><em>To reduce the weight of a photograph or the size of a video you could consult one of the many guides available online, such as <a href=\"https:\/\/www.aranzulla.it\/come-ridurre-il-peso-di-una-foto-19223.html\" alt=\"How to reduce the weight of a photo\" title=\"How to reduce the weight of a photo\" target=\"_blank\">How to reduce the weight of a photo<\/a> | <a href=\"https:\/\/www.aranzulla.it\/come-ridurre-le-dimensioni-di-un-video-29285.html\" alt=\"How to reduce the weight of a photo\" title=\"How to reduce the weight of a photo\" target=\"_blank\">How to reduce the size of a video<\/a>.<\/em>\n\t<\/p>\n<\/div>\n<div style=\"background-color:#ffffcc; padding:20px; margin-bottom:30px;\">\n\t<p><em><strong>We are not responsible for any damage to property and \/ or persons resulting from the use of software and \/ or online services recommended in the guides we have suggested, and the use of which remains under your sole responsibility.<\/strong><\/em>\n\t<\/p>\n<\/div>\n<div style=\"background-color:#f2f2f2; padding:20px; margin-bottom:30px; border-top: solid 1px #cccccc;\">\n\t<p><strong>Attachment 1<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"attach-01\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png,.mp4\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"attach-01\" \/><\/span><br \/>\n\t<hr \/><strong>Attachment 2<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"attach-02\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png,.mp4\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"attach-02\" \/><\/span><br \/>\n\t<hr \/><strong>Attachment 3<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"attach-03\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png,.mp4\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"attach-03\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Privacy\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"Privacy[]\" value=\"I declare that I have read and accepted the Personal Data Processing Information\" \/><span class=\"wpcf7-list-item-label\">I declare that I have read and accepted the Personal Data Processing Information<\/span><\/span><\/span><\/span><a href=\"\/en\/privacy-cookies\/\" target=\"_parent\" \/>Read<\/a>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Fill out the form below to request spare parts for a product no longer covered by warranty.If your product is still covered by legal warranty, open a warranty assistance request. Using the Apple Safari browser you may encounter difficulties when sending your request; if this happens, use Fire Fox or Chrome.<\/p>\n","protected":false},"author":936,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-972627","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Spare parts request - Q.bo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.q-bo.net\/en\/spare-parts-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spare parts request\" \/>\n<meta property=\"og:description\" content=\"Fill out the form below to request spare parts for a product no longer covered by warranty.If your product is still covered by legal warranty, open a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.q-bo.net\/en\/spare-parts-request\/\" \/>\n<meta property=\"og:site_name\" content=\"Q.bo\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-12T11:43:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@qbo_srl\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.q-bo.net\\\/en\\\/spare-parts-request\\\/\",\"url\":\"https:\\\/\\\/www.q-bo.net\\\/en\\\/spare-parts-request\\\/\",\"name\":\"Spare parts request - 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