Welcome to the www.q-bo.net/en/ terms and conditions, which apply to all items ordered. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.
We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.
Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team. (customercare@q-bo.net).
I. CONTRACTING PARTNER, HOW A CONTRACT IS FORMED BETWEEN US AND YOUR CANCELLATION RIGHTS
Your contracting partner for all orders placed through our online shop on the website www.q-bo.net/en (the “Website”) is
Q.bo s.r.l.
via don D. Bertoldi, 60
46047 Porto Mantovano
Mantova, ITALY
The company’s registered office is in Mantova, Italy (R.E.A. nº 219805)
VAT ID: IT 02046160202
Managing Director: Marco Colognese
Tel.: +39 0376 39 29 99
E-Mail: customercare@q-bo.net
Orders placed via our online shop www.q-bo.net/en/ will only be delivered to customers outside Italy.
2. HOW A CONTRACT IS FORMED BETWEEN YOU AND US
The goods offered in the online shop do not represent any binding offer by us for the conclusion of a purchase contract. They merely represent an invitation by us to you to submit a binding offer. When you submit your order by clicking the “Place order” button, you submit a binding offer to conclude a purchase contract for the goods detailed in that order. After we receive your order, you will receive an email from us that confirms our receipt of that order (the “Confirmation email”). The contract between us will, however, only be formed when we send to you an email confirming the goods have been sent to you (the “Dispatch email”).
If we are unable to accept your order – for example if the product is out of stock or because of an error in the pricing and/or description of the product – we will inform you and we will not charge you for the product.
Once you have found the product you are looking for, you can place it into the shopping cart by clicking the “Add to Cart” button without any obligation. You can always view the content of the shopping cart without any obligation to purchase by clicking the shopping cart icon. You can always change the number of products or remove them from the shopping cart by clicking on the relevant buttons in the shopping cart. To purchase the products in the shopping cart, click the “Go to Checkout” button. You will be asked to enter your personal data, select a payment method and acknowledge the customer information. You can complete the order process by clicking the “Place order” button (or cancel your order by not clicking on “Place order” button or otherwise deleting all items from the shopping cart). You can correct and/or modify your details in the order process whenever you wish.
If goods from a combined order are sent in more than one parcel, you may receive a separate Confirmation email and Dispatch email for each parcel. In this case, a separate contract comes into existence between us for each Dispatch email sent for the goods listed in the respective Dispatch email.
Orders can only be accepted from customers located outside Italy who are aged 18 or above.
For technical reasons, we cannot accept any orders placed by fax, letter or email.
Full translation is in progress.
You can read the complete Italian version here.
